Retention and security
We store enquiry data for up to 18 months unless a longer retention period is required by contract. Access is limited to project staff and secured with access controls.
Request data accessHow we protect and use your information.
This policy explains how Radiant Sprite collects, uses, and stores personal information shared through our service request form and email correspondence.
We collect your name, email, and service selection when you submit a request. If you email us directly, we capture only the information you provide voluntarily.
We use your information to respond to enquiries, prepare proposals, and schedule site visits. We do not sell or share personal data with third parties.
We store enquiry data for up to 18 months unless a longer retention period is required by contract. Access is limited to project staff and secured with access controls.
Request data access